Frequently Asked Questions

    How long will it take for my order to arrive?

    • Within the UK:
      Processing time: 1–2 working days
      Delivery time: 4–7 working days after processing
    • International:
      Processing time: 1–2 business days
      Delivery time: 4–12 business days after processing

    Orders placed before 23:00 (GMT+1) will begin processing the same business day. Orders placed after this time will be processed the following business day.

    How much does shipping cost?

    We offer  free shipping on all orders – both within the UK and internationally. There are no hidden fees or extra costs .

    Can I exchange my item?

    We do not offer direct exchanges at this time. The fastest way to get the item you want is to return the original item and place a new order for the correct one. You have 30 days from the date of delivery to return items, as long as they meet the requirements of our returns policy. This ensures that you receive your new item as quickly as possible without unnecessary delays.

    Any questions?

    Contact us via our contact page or email us directly at: info@clvssiclondon.com

    Free Shipping

    Free shipping in the UK and internationally

    Free returns for 30 days

    30 Day Money Back Guarantee

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    Secure checkout and safe delivery – shop with complete confidence