NOW AVAILABLE: Introducing our new collection
Autumn/Winter '25
Frequently Asked Questions
How long will it take for my order to arrive?
How long will it take for my order to arrive?
- Within the UK:
Processing time: 1–2 working days
Delivery time: 4–7 working days after processing - International:
Processing time: 1–2 business days
Delivery time: 4–12 business days after processing
Orders placed before 23:00 (GMT+1) will begin processing the same business day. Orders placed after this time will be processed the following business day.
How much does shipping cost?
How much does shipping cost?
We offer free shipping on all orders – both within the UK and internationally. There are no hidden fees or extra costs .
Can I exchange my item?
Can I exchange my item?
We do not offer direct exchanges at this time. The fastest way to get the item you want is to return the original item and place a new order for the correct one. You have 30 days from the date of delivery to return items, as long as they meet the requirements of our returns policy. This ensures that you receive your new item as quickly as possible without unnecessary delays.
Any questions?
Any questions?
Contact us via our contact page or email us directly at: info@clvssiclondon.com